Privacy Policy

1. Who we are

HUBSAVI is a digital operations company providing operational support services, AI-enhanced workflow systems, and business execution infrastructure. Our platform is accessible at hubsavi.com.

For the purposes of this policy, HUBSAVI is the data controller responsible for your personal information.

2. Information we collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a consultation, enquiry, or contact form
• Company name and business information when engaging our services
• Account information when you register on the platform
• Application data when you apply for opportunities listed on the platform
• Ad booking details when you place advertising orders
• Payment references — we do not store card details

We also collect limited technical information automatically, including IP address, browser type, and pages visited, for security and platform improvement purposes.

3. How we use your information

We use the information we collect to:

• Respond to consultation requests and enquiries within 30 minutes
• Deliver the operational services you have engaged
• Process and manage opportunity applications and postings
• Manage your account and platform access
• Send service confirmations and operational communications
• Improve our platform and services
• Comply with applicable legal obligations

We do not use your information for unsolicited marketing without your explicit consent.

4. Sharing your information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers who assist in platform operations — including email delivery and hosting — under strict confidentiality obligations. These providers are not permitted to use your data for their own purposes.

We may disclose information where required by law or to protect the rights and safety of our users.

5. Data storage and security

Your data is stored on secured servers. We implement technical and organisational measures to protect against unauthorised access, disclosure, or destruction.

Passwords are stored using one-way hashing and are never accessible in plain text. All communications are transmitted over HTTPS. Rate limiting and CSRF protection are active on all form submissions.

While we implement strong security practices, no system is fully immune to risk. We encourage you to use a strong, unique password for your account.

6. Cookies

We use session cookies that are strictly necessary for platform functionality, including maintaining your login session and protecting form submissions via CSRF tokens.

We do not currently use third-party analytics or advertising cookies. No user tracking occurs without consent.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal obligations
• Withdraw consent where processing is consent-based
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@hubsavi.com. We will respond within 30 days.

8. Data retention

We retain your personal data for as long as your account is active or as needed to provide services. Consultation and enquiry records are retained for a minimum of 12 months for operational continuity.

Account data is reviewed for deletion up to 24 months after the last activity. You may request earlier deletion by contacting us directly.

9. Contact us

If you have questions about this Privacy Policy or how your data is handled:

• Email: info@hubsavi.com
• WhatsApp: +254 742 151 458

We respond to all privacy-related enquiries within 30 minutes during operating hours.